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Associate Director of Continuous Improvement job in Portland at Albertina Kerr Centers

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Associate Director of Continuous Improvement at Albertina Kerr Centers

Associate Director of Continuous Improvement

Albertina Kerr Centers Portland, OR Full-Time
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Albertina Kerr empowers people with intellectual and developmental disabilities, mental health challenges and other social barriers to lead self-determined lives and reach their full potential. 

We are seeking an Associate Director for Continuous Improvement to act as an internal consultant, leading initiatives related to identifying opportunities and implementing initiatives for process improvement. You'll utilize Lean Methodologies, Daily Communication Systems, Six Sigma, and similar process improvement approaches. Also, you'll develop metrics, improvement targets, and reporting for demonstrating the efficacy of process improvement efforts. This position also trains staff in Lean or other process improvement methods.

If you’re skilled in process improvements and reporting and excited to drive agency-wide Lean initiatives for a large, local non-profit organization, we encourage you to apply and make a difference at Kerr!

All Kerr employees are required to be fully vaccinated or meet the requirements for a medical or religious exception prior to beginning work.


  • Paid medical, dental, and vision employee benefits
  • Paid basic life & accident insurance and short- & long-term disability
  • Paid internal training and career development
  • Paid holidays and generous time off
  • 401(k) retirement savings plan with up to 4% employer match
  • 24-hour Employee Assistance Plan (EAP) that provides resources for everything from mental health to pet insurance and financial counselling
  • Satisfies employment requirement for student loan Public Service Loan Forgiveness Program (PLSF)


  • Three to five years’ experience in operations management or human services/clinical operations in a multi-service social services organization.
  • Bachelor’s degree in business administration, operations management, engineering, or a human services or clinical field relevant to our work, or additional equivalent experience.
  • Previous experience in project management. Previous experience managing Lean initiatives for process improvement is strongly preferred (for example, Green Belt certified with experience).
  • Demonstrated ability to define, develop and analyze metrics, improvement targets, reports, and dashboards.
  • Certification as Lean Six Sigma Black Belt or attainment of certification within 6 months of employment in the position.  Certification in Lean Six Sigma Master Black Belt within 18 months of employment.
  • Strong interpersonal skills to allow for effective consulting and change facilitation, including active listening, facilitation, training, and change management / communication engagement.
  • Strong proficiency with computer applications, particularly the Microsoft Office suite (including Visio and Excel), Epic, project management software, and other applications to allow for competent completion of the assigned work.
  • Strong interpersonal communication skills and the ability to effectively relate to and build relationships with colleagues and consultants, so as to allow for the effective completion of assigned work and to facilitate the requisite operations and cultural changes within the organization.
  • A reliable means or method of transportation to attend work at various Kerr worksites and to attend off site meetings, trainings, or conferences.
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Portland, OR

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0 to 5 years

Date Posted

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